UK GDPR Compliance
11+ Hub and 11+ Quick Facts are operated by BKTY LTD and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. BKTY LTD is registered with the Information Commissioner's Office (ICO) under registration number ZC165481 (registered 04 June 2026, expires 03 June 2027).
Data Controller
- Organisation: BKTY LTD
- Address: 29 Watts Lane, Rugby, England, CV21 4PE
- Company number: 12845913
- ICO registration: ZC165481 (registered 04 June 2026, expires 03 June 2027)
- Contact: [email protected]
Lawful Basis for Processing
| Purpose | Lawful basis |
|---|---|
| Account creation and authentication | Performance of a contract |
| Delivering personalised sessions and progress tracking | Performance of a contract |
| Parent dashboard and progress reports | Performance of a contract |
| Optional push notifications | Consent |
| Security monitoring and fraud prevention | Legitimate interests |
| Compliance with legal obligations | Legal obligation |
Your Rights Under UK GDPR
Right of Access
You may request a copy of the personal data we hold about you and information about how it is processed.
Right to Rectification
You may request correction of inaccurate or incomplete personal data.
Right to Erasure
You may request deletion of your personal data where there is no lawful reason for us to continue processing it. We will delete your account and associated data within 30 days of a valid request.
Right to Restriction
You may request that we temporarily restrict processing of your data while a dispute about accuracy, legality or an objection is resolved.
Right to Data Portability
Where the right applies, you may request a machine-readable copy of personal data you have provided to us.
Right to Object
You may object to processing based on our legitimate interests. We will stop processing unless we have compelling legitimate grounds that override your interests.
Right to Withdraw Consent
Where processing is based on consent (e.g. push notifications), you may withdraw consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
Children's Rights
Children have their own data protection rights. A parent or guardian may exercise rights on behalf of a child. We apply additional protections to children's data and do not use it for advertising or profiling purposes.
How to Make a Request
To exercise any of your rights, email us at [email protected] with:
- Your account email address or username
- The right you wish to exercise
- If acting for a child, confirmation of your relationship
We will respond within one month. Requests are free of charge.
Account Deletion
Email [email protected] with the subject "Account deletion request". We will complete deletion within 30 days. Note: deleting the app from your device does not delete your account.
How to Complain
If you are unhappy with how we handle your data, please contact us first at [email protected].
You also have the right to complain to the UK Information Commissioner's Office:
- Website: ico.org.uk/make-a-complaint
- Telephone: 0303 123 1113
- Post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF
馃摤 Contact Us
BKTY LTD
Email: [email protected]
29 Watts Lane, Rugby, England, CV21 4PE
Company number: 12845913